Policies

 

Shipping

 

We ship via USPS Priority Mail (3-5 days) or UPS Ground (1 week), depending on the size of the product. You will receive a tracking number directly from the shipping company when your order ships from the studio. Orders ship from our Austin studio once a week.

If you'd like to expedite your shipping or add delivery confirmation, please contact us prior to placing your order. All orders are packaged with the utmost care to make sure they arrive to you safe and in a timely manner.

 

Exchanges

 

Because Canoe products are handmade, we cannot accept returns on our merchandise. We do accept exchanges for store credit. We want your order to bring a smile to your face, so please contact us if you have any concerns and we'll do our best to set things right. Retreats and events are non-refundable.

 

Local Taxes

 

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

join the trip @canoegoods

Seeking solace in the studio. Making with my hands is one way I process all that is happening in the world. What are the ways you process? ⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀⠀⠀⠀ This beautiful red leather is now available for the Sol Pouf.⠀⠀⠀⠀⠀⠀⠀⠀⠀ #deepbreaths #leathe
Happy Solstice, friends! We're entering a quiet period of rest and reflection for the next few weeks. Time to slow down, light a candle, and give ourselves time to process this year. We wish you deep rest and grace.
Happy small business Saturday! I’m so grateful for your support of Canoe. Thanks for being a part of my journey as an artist and maker. Photo by @carolinehahm #smallbusinesssaturday #leatherwork #madeintexas
The holidays are coming, so if you're dreaming of poufs under the tree, place your order before Thanksgiving. Handmade takes time. #leathergoods #madeintexas #interiordesign #leatherpouf #pouf #handmade #madeinamerica